Terms & Conditions

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Terms & Conditions

Terms & Conditions – SR Novelty Jewellery Private Limited

Welcome to SR Novelty Jewellery Private Limited. By purchasing or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1

General

  • tickThese Terms & Conditions apply to all purchases made through our official channels, including our website, social media pages, and direct orders.
  • tickSR Novelty reserves the right to update, modify, or change these terms at any time. Updates will be posted on official channels.
    • 2

    Products & Services

  • tickWe specialize in Gold-Plated Jewellery, AD Jewellery, and Fashion Jewellery (24 kt 99.99995 Finish).
  • tickProduct images shown are for reference only; slight variations in design, polish, or finish may occur due to handcrafted work.
  • tickAll product descriptions, prices, and availability are subject to change without prior notice.
    • 3

    Pricing & Payments

  • tickPrices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless specified.
  • tickPayments can be made via UPI, Debit/Credit Cards, Net Banking, or COD (if available).
  • tickOrders are confirmed only after successful payment.
    • 4

    Shipping & Delivery

  • tickWe offer Pan-India Delivery. Delivery timelines may vary depending on location and courier services.
  • tickShipping charges (if applicable) will be informed during checkout.
  • tickSR Novelty is not responsible for delays caused by courier partners, natural calamities, or unforeseen events.
    • 5

    Returns, Refunds & Exchanges

  • tickProducts must be returned unused, unworn, and in original packaging within the return period (as per our Refund Policy).
  • tickCustomized products, discounted items, or used jewellery are non-returnable & non-refundable.
  • tickRefunds will be processed within 7–10 business days after verification.
    • 6

    Offers & Discounts

  • tickDiscounts are applicable as per offer terms and cannot be combined with other promotions unless explicitly stated.
  • tickSR Novelty reserves the right to withdraw or modify any offer at any time without notice.
    • 7

    Customer Responsibilities

  • tickCustomers must provide accurate contact, billing, and delivery details.
  • tickSR Novelty is not liable for failed deliveries due to incorrect addresses or contact details provided by customers.
    • 8

    Intellectual Property

  • tickAll content, designs, logos, and images are the property of SR Novelty Jewellery Private Limited.
  • tickUnauthorized use, reproduction, or distribution is strictly prohibited.
    • 9

    Limitation of Liability

  • tickSR Novelty is not responsible for any direct or indirect loss/damage caused by product misuse, allergic reactions, or delays beyond our control.
  • tickJewellery care instructions must be followed to ensure durability.
    • 10

    Governing Law

  • tickThese Terms & Conditions are governed by the laws of India.
  • tickAny disputes will be subject to the jurisdiction of courts in Kolkata, West Bengal, India.

    • Contact Us

    Phone/WhatsApp: +91 7407887660

    Email: srnoveltyjewellery@gmail.com

    SR Novelty Jewellery Private Limited– Where Elegance Meets Affordability